Last updated: July 18, 2025
6 min read
Medicann Ltd is committed to protecting your personal data and respecting your privacy rights. This page outlines your rights under the General Data Protection Regulation (GDPR) and how we comply with these regulations.
You have the right to be informed about how we collect and use your personal data. This information is provided in our Privacy Policy.
You have the right to request copies of your personal data. We may charge a small fee for this service if your request is clearly unfounded or excessive.
You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
You have the right to request that we erase your personal data, under certain conditions. This right may be limited by legal obligations to retain certain information.
You have the right to request that we restrict the processing of your personal data, under certain conditions.
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
You have the right to object to our processing of your personal data, under certain conditions.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
We process personal data under the following lawful bases:
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We may transfer your personal data outside the European Economic Area (EEA) in certain circumstances. When we do so, we ensure that appropriate safeguards are in place to protect your data, such as adequacy decisions or standard contractual clauses.
We have appointed a Data Protection Officer (DPO) to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal data, please contact our DPO at: dpo@medicann.co.uk
To exercise any of your rights under GDPR, please contact us using the following methods:
We will respond to your request within one month of receipt. In some cases, we may extend this period by two further months where requests are complex or numerous.
If you are not satisfied with how we handle your personal data, you have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
ICO Contact Details:
Website: www.ico.org.uk
Phone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We may update this GDPR notice from time to time. When we do, we will post the updated notice on our website and update the "last updated" date.
For all data protection enquiries and to exercise your rights:
Email: dpo@medicann.co.uk
Phone: 01534 666420
Address: 45 Century Buildings, The Esplanade, St Helier JE2 3QA
ICO Registration: View our registration at ico.org.uk
Have questions about our terms? Contact our support team.
Contact Support