Cookie Policy - Website Data Usage

This Cookie Policy explains how Medicann ("we", "us", or "our") uses cookies and similar technologies when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information. In such cases our Privacy Policy will apply in addition to this Cookie Policy.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Medicann) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics).

The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as "essential" or "strictly necessary" cookies.

Other cookies also enable us to track and target the interests of our users to enhance the experience on our website. Third parties serve cookies through our website for advertising, analytics and other purposes.

The specific types of first and third party cookies served through our website and the purposes they perform are described in the table below.

Types of cookies we use

Essential Cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features.

Purpose: Authentication, security, and basic website functionality

Duration: Session or up to 1 year

Can be disabled: No - these are essential for the website to function

Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.

Purpose: Google Analytics, website performance monitoring

Duration: Up to 2 years

Can be disabled: Yes - through cookie preferences

Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalisation.

Purpose: Remember preferences, language settings, form data

Duration: Up to 1 year

Can be disabled: Yes - but may affect website functionality

Marketing and Advertising Cookies

These cookies may be set through our site by our advertising partners to build a profile of your interests.

Purpose: Targeted advertising, social media integration, remarketing

Duration: Up to 2 years

Can be disabled: Yes - through cookie preferences

Third party cookies we use

In addition to our own cookies, we may also use various third party cookies to report usage statistics of the website and deliver advertisements on and through the website.

Google Analytics

Helps us understand how visitors interact with our website by collecting and reporting information anonymously.

Google Ads

Used to show relevant advertisements and measure the effectiveness of advertising campaigns.

Facebook Pixel

Helps us track conversions from Facebook ads and create targeted audiences for future advertising.

Hotjar

Provides heatmaps and session recordings to help us understand how users interact with our website.

How can you control cookies?

You have the right to decide whether to accept or reject cookies. When you first visit our website, you will be presented with a cookie banner that allows you to accept all cookies, accept only essential cookies, or customize your preferences.

Website Cookie Preferences

You can modify your cookie preferences at any time by:

Clicking the "Cookie Preferences" link in our website footer
Updating your settings in the cookie banner when it appears
Contacting us directly to opt-out of non-essential cookies

Browser Settings

Most web browsers allow you to control cookies through their settings preferences:

Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and website data
Edge: Settings > Privacy, search, and services > Cookies and site permissions

What happens if you disable cookies?

If you choose to disable cookies, some features of our website may not function properly. Essential cookies are necessary for basic website functionality and cannot be disabled.

Disabling non-essential cookies will not affect your ability to browse our website, but may impact:

Personalized content and recommendations
Analytics and website improvement efforts
Targeted advertising and marketing communications
Social media integration features

Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons.

Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated.

Questions about cookies?

If you have any questions about our use of cookies or other technologies, please contact us:

Email: info@medicann.co.uk

Phone: 01534 666420

Address: 45 Century Buildings, The Esplanade, St Helier JE2 3QA

Data Protection Officer: dpo@medicann.co.uk

Additional Resources

For more information about cookies and how to manage them, you can visit: